We value your privacy

We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website as a buyer, seller, or user of our import and export services, as well as our support agency for Italian food products. By accessing or using our website or services, you consent to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information When you interact with our website or utilize our services, we may collect personal information that you voluntarily provide, including but not limited to: Name Contact information (e.g., email address, phone number, address) Payment details Business information (e.g., company name, business address) Usernames and passwords 1.2 Non-Personal Information In addition to personal information, we may collect non-personal information automatically when you visit our website, such as your IP address, browser type, operating system, and browsing patterns. This information is collected using cookies, web beacons, and similar technologies and is used to enhance your user experience.

2. Use of Information

2.1 Personal Information We may use the personal information we collect for the following purposes: To provide the services you request, including processing orders and facilitating import and export transactions. To communicate with you regarding your account, transactions, and customer support inquiries. To personalize and improve your experience on our website. To send you marketing communications and promotional offers if you have opted-in to receive them. To comply with legal obligations and protect our rights and the rights of others. 2.2 Non-Personal Information Non-personal information may be used for analytics purposes, such as analyzing website usage trends and improving our services.

3. Information Sharing

3.1 Service Providers We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you. These service providers are contractually obligated to handle your information securely and use it only for the purposes specified by us. 3.2 Business Transfers In the event of a merger, acquisition, or sale of our company or assets, your personal information may be transferred as part of the transaction. We will notify you and obtain your consent if required by applicable laws. 3.3 Legal Compliance We may disclose your personal information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government investigations.

4. Data Security

We implement industry-standard security measures to protect the personal information we collect against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no data transmission over the internet or storage system can be guaranteed to be 100% secure.

5. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.

6. Comments, Uploaded Images, and Cookies

6.1 Comments When visitors leave comments on our website, we collect the data shown in the comments form, as well as the visitor's IP address and browser user agent string, to help detect and prevent spam. 6.2 Uploaded Images If you upload images to our website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. 6.3 Cookies Our website uses cookies to enhance your browsing experience. Cookies are small text files that are placed on your device to store information about your activities on our website. You can control and manage cookies through your browser settings. However, please note that disabling cookies may affect the functionality of certain features on our website.

7. Embedded Content from Other Websites

Articles on our website may include embedded content (e.g., videos, images, articles) from other websites. Embedded content from other websites behaves in the same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content. We have no control over the privacy practices of these websites and recommend reviewing their privacy policies.

8. Who We Share Your Data With

We may share your personal information with the following parties: Trusted service providers who assist us in operating our website and providing services to you. Business partners involved in import and export transactions or support services. Legal and regulatory authorities if required by law or as necessary to protect our rights and the rights of others.

9. How Long We Retain Your Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

10. Data Protection Officer

Our appointed Data Protection Officer is responsible for overseeing the implementation of this Privacy Policy and ensuring compliance with applicable data protection laws. If you have any questions, concerns, or requests regarding the handling of your personal information, please contact our Data Protection Officer using the contact information provided in Section 12.

11. Your Rights

You have certain rights regarding your personal information under applicable data protection laws. These rights may include: The right to access, correct, or update your personal information. The right to request deletion of your personal information. The right to object to the processing of your personal information. The right to request the restriction of processing of your personal information. The right to data portability. The right to withdraw your consent, where applicable. To exercise your rights or if you have any questions or concerns about the processing of your personal information, please contact us using the information provided in Section 12.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at:
Mr. A. Sacco
sacco@italime.com
+49 1525 9766401
+39 328 3846507

We may update this Privacy Policy from time to time, and any changes will be posted on our website. Please review this policy periodically to stay informed about how we handle and protect your personal information.